Rock Synergies Privacy Policy

Effective Date: August 30, 2025

Rock Synergies (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, messaging services, and related offerings (collectively, the “Services”).

By using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Such as your name, phone number, email address, and billing information when you voluntarily provide it.
SMS & Messaging Information: Mobile numbers, message content, frequency, and preferences when you opt in to receive messages from us.
Usage Information: Data about how you interact with our website or services, such as IP address, browser type, and device identifiers.
Cookies & Tracking: Information gathered through cookies and similar technologies to improve site performance and user experience.

2. How We Use Your Information

We may use the information collected to:

Provide and personalize our Services
Send transactional and promotional communications (including SMS, email, and other messaging)
Respond to customer inquiries and support requests
Improve our website, products, and services
Comply with legal requirements

3. SMS & Messaging Privacy

When you opt in to receive SMS messages from Rock Synergies:

You will receive daily text messages related to promotions, reminders, and service updates.
Message and data rates may apply.
To opt out, reply STOP. To get help, reply HELP.
Your opt-in information will not be shared or sold to third parties.

4. Information Sharing & Disclosure

We do not sell, trade, or rent users’ personal identification information. We may share information only in the following limited circumstances:

With trusted service providers who help us operate our Services (bound by confidentiality agreements)
To comply with applicable laws, regulations, or legal processes
To protect against fraud, security risks, or harm to others

5. Data Security

We adopt appropriate technical, administrative, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

You may:

Request access to the personal information we hold about you
Request corrections or updates to your information
Withdraw consent for communications at any time (for SMS, reply STOP)

7. Third-Party Links

Our Services may include links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies.

8. Children’s Privacy

Our Services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children.

9. Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”

10. Contact Us

If you have questions about this Privacy Policy, please contact us:
📧 Email: support@rocksynergies.com
📞 Phone: (619) 737-2128
🌐 Website: https://www.rocksynergies.com